Leadership & Learning Podcast

The Leadership and Learning Podcast features building material and construction industry leaders, legends, icons, and subject matter experts who share their leadership experiences and insights to help you become a more effective leader.

The target audience is for all levels of leaders in any industry. However it is definitely the podcast for you if you're an emerging leader or involved in managing / leading anyone in the building material and construction industries - manufacturing, distribution, sales, accounting, human resources, customer service or technical support.

Industry associations, college and high school students will also benefit from the lessons shared in this podcast.

The host is Randy Goruk.

Listen here or download/subscribe on iTunes, Sound Cloud, Spotify and Google Play.

Episode #132 – Mastering Conflict Resolution with Ursula Taylor - Conflict Resolution Expert

In this episode, host Randy Goruk and conflict resolution expert Ursula Taylor tackle understanding and resolving workplace conflicts. A challenging topic, but not when you have an expert in the house.

You learn how to transform toxic team dynamics, improve communication, and create a culture of psychological safety.

You will also learn:

Common causes of conflict you see in construction.
The cost of avoiding or delaying the resolution of conflict.
How ‘old school’ leaders should transition to a more productive approach to conflict.
The signs of a team experiencing unhealthy conflict.
The importance of communication style in escalating or resolving conflict on job sites.
How to create a culture where disagreement isn’t feared but actually fuels better decisions.
A helpful strategy for de-escalating a heated conversation between team members.
Advice for leaders who feel stuck between upper management pressure and field-level tension.

Contact Ursula Taylor: Ursula@conflictreimagined.com