Leadership & Learning Podcast
The Leadership and Learning Podcast features building material and construction industry leaders, legends, icons, and subject matter experts who share their leadership experiences and insights to help you become a more effective leader.
The target audience is for all levels of leaders in any industry. However it is definitely the podcast for you if you're an emerging leader or involved in managing / leading anyone in the building material and construction industries - manufacturing, distribution, sales, accounting, human resources, customer service or technical support.
Industry associations, college and high school students will also benefit from the lessons shared in this podcast.
The host is Randy Goruk.
Listen here or download/subscribe on iTunes, Sound Cloud, Spotify and Google Play.
Episode #132 – Mastering Conflict Resolution with Ursula Taylor - Conflict Resolution Expert
In this episode, host Randy Goruk and conflict resolution expert Ursula Taylor tackle understanding and resolving workplace conflicts. A challenging topic, but not when you have an expert in the house.
You learn how to transform toxic team dynamics, improve communication, and create a culture of psychological safety.
You will also learn:
- Common causes of conflict you see in construction.
- The cost of avoiding or delaying the resolution of conflict.
- How ‘old school’ leaders should transition to a more productive approach to conflict.
- The signs of a team experiencing unhealthy conflict.
- The importance of communication style in escalating or resolving conflict on job sites.
- How to create a culture where disagreement isn’t feared but actually fuels better decisions.
- A helpful strategy for de-escalating a heated conversation between team members.
- Advice for leaders who feel stuck between upper management pressure and field-level tension.
Contact Ursula Taylor: Ursula@conflictreimagined.com
Resources
Ursula Taylor
Conflict resolution expert
Previous Episodes
Episode #96 – Company Culture, Built to Thrive™ with Stephanie Angelo
In this episode of The Leadership and Learning Podcast, host Randy Goruk has an in-depth conversation about company culture with company culture expert Stephanie Angelo. During this episode you will learn: What company culture Elements of culture that most organizations strive for. The impact the pandemic has had on company culture and a few steps […]
