In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with subject matter expert, Shawna Schuh. The subject is Neuro-Linguistic Programming and how it applies to leadership.
In this episode you will learn:
- What Neuro-Linguistic Programming (NLP) is.
- How NLP can help you become a better leader.
- Why well-crafted questions are important for leaders.
- How to turn a customer with a bad experience into an ally.
- How we all need to take a close at opportunities to clean up old programs.
Subject matter expert