The Leadership and Learning Podcast

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Episode #67 Be a Better Leader – Improve Your Listening Skills Description

Host Randy Goruk shares a little content from his Coaching Skills Course and a handful of practical techniques and tips to becoming a more effective listener.

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Episode #66 – The Leaders Impact on Culture

The actions leaders can take to repair a broken or damaged company culture.

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Episode #65 – An Update Message from Podcast Host Randy Goruk

Learn why there is such a big gap in time between this episode and the last episode of The Leadership and Learning Podcast … and how it is now fixed.

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Episode #64 The Customer Communication Formula with Charlotte Purvis

Accomplished customer service consultant, coach, trainer, speaker and customer service enthusiast, Charlotte Purvis discuss customer service and her new book ‘The Customer Communication Formula – How to communicate with your customers and boost your customer service brand.’

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Episode #63 – Causes of a Disengaged Workforce and Drivers of an Engaged Workforce

In this first segment of the podcast, host Randy Goruk shares an introduction to his Live Online…

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Episode #62 – Inside your Customers Imagination: 5 Secrets for Creating Breakthrough Products, Service and Solutions with Chip Bell

Randy Goruk, has a conversation with guest Chip Bell about his new book – Inside your Customers Imagination: 5 Secrets for Creating Breakthrough Products, Service and Solutions.

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Episode #61 – Leadership Credibility Killers

Randy Goruk shares 10 – Leadership credibility killers to serve as a reminder to always be on the lookout for actions, words, behaviors that could undermine your credibility.

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Episode #60 – Dr. Mittie Cannon – Making a Difference

Dr. Mittie Cannon talks about her passion for the construction industry and how she is making a difference in the lives of women in the construction industry.

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