In this episode, host Randy Goruk and conflict resolution expert Ursula Taylor tackle understanding and resolving workplace conflicts. A challenging topic, but not when you have an expert in the house.

You learn how to transform toxic team dynamics, improve communication, and create a culture of psychological safety.

You will also learn:

• Common causes of conflict you see in construction.
• The cost of avoiding or delaying the resolution of conflict.
• How ‘old school’ leaders should transition to a more productive approach to conflict.
• The signs of a team experiencing unhealthy conflict.
• The importance of communication style in escalating or resolving conflict on job sites.
• How to create a culture where disagreement isn’t feared but actually fuels better decisions.
• A helpful strategy for de-escalating a heated conversation between team members.
• Advice for leaders who feel stuck between upper management pressure and field-level tension.

Contact Ursula Taylor: Ursula@conflictreimagined.com

Resources

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