What’s the difference between a confident versus an arrogant leader as it affects a team or organization?

In my travels as a leader, I have seen my share of arrogant leaders (as I’ve perceived them) as well as experienced, confident leaders. This does not qualify me as a practicing psychologist, but I do have an opinion about this question.

It’s this: “Confident” and “arrogant” qualities are truly polar opposites.

Guess which one I think gets better organizational results than the other.

Confident leaders believe in themselves and the people on their team. They possess stellar communication and emotional intelligence skills. They have a high level of integrity and unwavering character. They create an environment that exudes an abundance of trust and transparency while embracing accountability. They boost morale among team members and create engagement that results in loyalty.

In contrast, arrogant leaders believe they are “the smartest person in the room” and find ways to make sure others know it. They will discount a suggestion without truly listening to it. As the saying goes, “if they want your opinion, they’ll give it to you.”

Also, arrogant leaders boast about their experience and successes, even if they’re exaggerated. They rarely ask for feedback or show appreciation. The result? They have high turnover on their team, yet they don’t seem to care.

For additional clarity, this article shares insights on the differences from experts.

Leadership Tip

To become a better leader, continue to develop your confidence without being arrogant.

These suggestions can serve as helpful reminders to avoid arrogance:

• Be human and find reasons to laugh at yourself.
• Acknowledge you don’t know if you don’t know.
• Willingly give your support to those who need it.
• Genuinely ask for frequent feedback, then act on it.
• Listen, really listen to others’ opinions and suggestions.
• Show appreciation and provide formal recognition when warranted.
• Choose your words wisely to generate excitement, enthusiasm, and engagement.

Be the leader everyone wants to work for.