Categories

Episode #64 The Customer Communication Formula with Charlotte Purvis

Accomplished customer service consultant, coach, trainer, speaker and customer service enthusiast, Charlotte Purvis discuss customer service and her new book ‘The Customer Communication Formula – How to communicate with your customers and boost your customer service brand.’

Read More

No Excuses Leadership

Happy New Year – welcome to 2021, a year filled with hope. Over the holiday break, I…

Read More