The most effective leaders know that sincere and genuine caring earns loyalty, which is critical to the success of their team and the organization.
There are many ways to demonstrate that you care, however the one area most of us fall short in is in giving an abundance of praise, recognition and positive reinforcement.
I’m not sure where I found the following information, but if I knew I’d give proper credit, however, in a survey conducted at Wichita State University, 1,500 employees from a variety of organizations and industries reported the following participant responses:
58% seldom if ever received praise from their manager.
76% seldom if ever received written thanks from their manager.
78% seldom if ever got a promotion based on performance.
81% seldom if ever received public praise.
92% seldom if ever participated in a meeting designed to build morale.
This same study invited participants to rank, in order, 65 potential motivators – the top five are those listed above.
My leadership tip for you this week is to become more aware of opportunities to reinforce employee engagement and a positive work environment by giving genuine praise, recognition and positive reinforcement when warranted.
There are many effective delivery methods to give praise:
In a formal group setting.
In a casual group setting.
In a personal handwritten note.
In a company newsletter.
In a local newspaper.
On the company social media sites.
The method of delivery is important … and it has to be appropriate for the situation.
However, be very careful … the most important components of praise are it has to be earned and sincerely delivered. You can lose any benefit of providing praise if everything everybody ever does is spectacular every time!
Sam Walton is credited with saying, “Nothing else can quite substitute for a well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune”.
Are you doing enough to build your fortune ?