Culture

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Asking Tough Questions

Ask yourself and the key members of your team these 3 – questions;  1. If we had…

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The Role of a Leader

Ralph Nader once said, “I start with the premise that the function of leadership is to produce…

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Leadership Lessons from Martin Luther King Jr.

Next Monday (16th) is Martin Luther King Day. It’s a day that we should reflect on the…

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Pay Attention to Your Customers

Randy Goruk’s Leadership Tip of the Week Every so often a story comes along to remind us…

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Create a Focal Point to Boost Morale

Randy Goruk’s Leadership Tip of the Week I’m not sure how the morale is in your company…

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Do You Want a Fully Motivated Team ?

Here is a motivation tip for you – You can find 81 more motivation tips here. A leader who…

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Customer Satisfaction

I recently worked with a client who wanted to take their already high level of Customer Service to…

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Leadership and Tolerating Mediocrity

I am stunned, shocked and appalled at a recent story I heard about a 911 operator in…

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