Making Your Decisions Count
One of the great things about being the leader is that you get to make final decisions…
Professional Executive and Leadership Coaching
It Can Wait
Watching football on television a few weekends ago, I was struck by a commercial focused on ‘It…
‘It’s Not What Happens To You, It’s What You Do About It’.
As a member of the National Speakers Association, I often have the opportunity to listen to, and…
Every Week Is Customer Service Week
Someone mentioned to me next week (October 5th – 9th) is ‘Customer Service Week’. Common sense would tell…