The most effective leaders know that sincere and genuine caring earns loyalty, which is critical to the success of their team and the organization as a whole.
One area in which many fall short is in giving an abundance of praise, recognition, and positive reinforcement. A survey conducted at Wichita State University polled 1,500 employees from a variety of organizations and industries. It reported these participant responses:
58% seldom if ever received praise from their manager.
76% seldom if ever received written thanks from their manager.
78% seldom if ever got a promotion based on performance.
81% seldom if ever received public praise.
92% seldom if ever participated in a meeting designed to build morale.
This same study invited participants to rank, in order, 65 potential motivators. The top five motivators are those listed above.
Become more aware of opportunities to strengthen engagement and build an encouraging work environment by giving employees genuine praise, recognition, and positive reinforcement when warranted.
Knowing that how you praise people must be appropriate for the situation, you can deliver it in these ways:
- In a formal group setting
- In a casual group setting
- When one-on-one
- In a personal handwritten note
- In a company newsletter
- In a local newspaper
- On the company’s social media sites
However, be careful. Praise has to be earned and delivered with sincerity. You can lose any benefit of giving recognition if everything a team member does is deemed spectacular every time!
Sam Walton is credited with saying, “Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They’re absolutely free and worth a fortune.”
Are you doing enough to share the fortune?