Start this year by dramatically improving your communication effectiveness.
No doubt you have experienced the negative outcomes of ineffective communication. Whether it’s chaos, conflict, anger, confusion, mistrust, wasted time (the list can go on), who can afford to experience any of these?
Because solutions to ineffective communication are as varied as the number of problems, all leadership tips this month are dedicated to improving its effectiveness. Although we won’t solve all your problems here, we’ll head you in the right direction.
Let’s address a realistic situation that, if left alone, will cause long-lasting problems. Yet communicating well will get everyone pulling in the right direction.
Your team feels down because of working long hours and knowing year-end bonuses will be smaller than expected. Plus, individuals and different teams seem to be agitated, blaming each other for the bonus short fall. Everyone needs a little inspiration, so you bring people together for a pep-talk to boost their spirits.
Whether it’s a situation like this, or something similar, what are the key points you’ll bring up in your pep-talk?
Here are a few suggestions:
- Acknowledge the situation.
- Show appreciation for their effort.
- Use positive language.
- Be confident, passionate, and enthusiastic.
- Show them the light at the end of the tunnel.
- Be encouraging, assuring them things will be better.
- If appropriate, use a relevant and inspiring quote.
- If appropriate, use humor to lighten the mood.
- To indicate everyone’s need to participate, use “we” as in “we’re going to fix this.”
- Practice your pep-talk – the words – the tone – the emphasis of the key message.
Inspired employees are an important component of an engaged and productive organization.
As a leader, it’s up to you to recognize the need to provide the inspiration your team is looking for.