Many of us have vowed, when given a chance to be the boss, we would never behave or perform like our old ‘bad boss’.
Someone wrote me the other day to ask what I thought were the top 3 – characteristics of being a good boss. It’s a fair but challenging question, because there are so many different attributes of being a good boss, it’s difficult to choose only three. However, I thought I’d share my response with you.
1. You must have unwavering character. Without a high level of integrity, you will not earn the trust and respect of being a good boss. Low levels of trust indicate you’re inconsistent in addressing issues, you don’t do what you say you’ll do and you don’t make the right decisions for the right reasons and living and demonstrating the organizations stated values. Although there are many more examples, if you’re a boss that everyone trusts, you’re going to be viewed as a good boss.
2. You must genuinely care. Caring is all about your team people, customers, quality of workmanship, your vision, your mission, your goals, your performance … you’ve got to show that you care. If you don’t why should anyone else care? Caring does mean you show an interest in individuals but it doesn’t have to mean you gloat over some one’s cute cat photos, but it does mean you know that the person’s cat is important to them. How you demonstrate you care can happen a number of different ways. Once you do, you’re going to be viewed as a good boss.
3. You must possess stellar communication skills. Nobody wants to work for an organization where they don’t understand what just happened or worry about what is about to happen. They want to be informed. They want feedback. They want to provide feedback. The boss has a huge responsibility of providing effective communication to inform, receive and provide feedback. Ineffective communication is an organizations biggest enemy and it initiates with the boss. Secrets or perceived secrets can bring down an organization, however good bosses never come close to this because of their ability to communicate.
There are many more characteristics of being a good boss. This is the best I can do in this short forum; however, I can create a 2+ hour workshops on each of these 3 – characteristics … in fact I think I will for next year.
My leadership tip for you this week is to direct you to develop and implement the characteristics of being a good boss. When you do, you will deliver long-term results beyond expectations.