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Making Your Decisions Count

One of the great things about being the leader is that you get to make final decisions...

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It Can Wait

Watching football on television a few weekends ago, I was struck by a commercial focused on ‘It...

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‘It’s Not What Happens To You, It’s What You Do About It’.

As a member of the National Speakers Association, I often have the opportunity to listen to, and...

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Leaders Wipe Out Stress

Have you ever thought about all of the opportunities at work for stress to hangout ?  Deadlines,...

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Every Week Is Customer Service Week

Someone mentioned to me next week (October 5th – 9th) is ‘Customer Service Week’. Common sense would tell...

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